Increased sales

• Personalize online business
• Better yet less expensive customer relations
• Up-selling and Re-selling
• Allows internet sales channel to come to full fruition
• Good "closing environment" for internet channel
• More professional image
• More trust between company and customers/public
• Reduces email time wasting
• Reduce or eliminate telephony and long distance costs
• Instant real-time database integration
• Effective organization of high volumes of interaction
• Eliminates typing and writing errors
• Increased visual "Trust factor"
• Increased Comfort level
• Immediate gratification (especially when asking unanticipated questions)
• Eliminates typing and writing errors
• Little or no configuration necessary
• Empowers the customer